Application Support Analyst

Company:

Posted 9 months ago

SCOPE:

  • The role forms part of the Front Arena application development and support team.
  • Develop and deliver technology solutions relating to Front Arena trading application for Front, Middle and Back office user groups, and provide post-implementation production operational support.
  • Deliver dependable technology solutions for Credit Trading and Credit Derivative/Structure business in areas of product distribution, pricing, trade interfaces, position-keeping, trade operation, risk and valuation control.
  • Provide Level 2 support on Front Arena application system

REQUIREMENTS:

  • Deliver application enhancements and reports using Agile and modern delivery toolset to enable business needs, Technology strategy and improve operational efficiency
  • Application development experience in scripting languages such as Oracle, PL/SQL, Python, Ruby or JavaScript
  • Work closely, and communicate effectively, with business users as well as software vendors on solution delivery and issue resolution
  • Provide effective functional and technical support for Front Arena application – ensure issues are appropriately documented, tracked, addressed and resolved in a timely manner
  • None

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