Managed Services

We help organizations strategize, integrate, manage, and sustain their technology infrastructure, and in the process help create a strong technological presence for them within the industry. Our highly skilled and motivated team of consultants and analysts recommend the best tools and latest technologies suited for each client’s needs. We follow industry-standard methodologies, testing and quality processes backed with solid project management to manage the IT operations and requirements of the clients as needed.

We combine onsite, near-site, and off-site service delivery models to ensure value to our customers. Our managed IT services offer a win-win proposition for the customer and help reduce the total cost of ownership and enable management to focus on their core business.


1. Infrastructure Service

  • End-User Computing Support
  • Service Desk Management
  • Cloud Enablement for Data Centres
  • Data Centre Operations and Network Command Centre Management
  • IT Asset Life Cycle Management (ITAM)

2. Application Support Service

  • End user Application Support
  • Application Migration Support – Cloud
  • Data Security Services
  • Continuous improvement and continuous delivery support (DEVOPS)
  • BI Reporting and Predictive analysis

3. Testing

  • Asset Audit and Compliance services
  • Cloud Platform Testing
  • Manual and automation testing
  • Digital Testing and automation ( RPA)

4. RPA and Analytics

This division at Comtel has successfully won several multimillion dollar projects over the last three years and has a very effective customer engagement and service delivery model.